Eight Tips to Reduce Risk in Process Improvement
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Event Focus - System Wide Events

New - Event Focus feature - System Wide Triggers - Examples:
  • Alert IT department if production application usage falls below 20% - Could indicate a system wide problem with normal business operations
  • Limit unidentified Web browsing to 1 hour per day
  • Limit excessive overtime - ensure production application doesn't run for more than 40 hours per user per week.
Real-time response to human, system and software events

Event Focus enables you to watch for specific events and values, capture specified data, and trigger actions based on real-time events.

Event Focus monitors events such as keypresses, text on a screen, or user actions that can trigger other actions such as notify a supervisor of a critical event, remind an employee to up-sell on a product order or enforce compliance related actions. This is not dependant on any one application - as Event Focus can trigger any application, whether server based or desktop based, regardless of the employee's current application.

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