Product Overview

Iontas's Focus suite captures and analyzes detailed information about how users throughout an enterprise interact with their business-critical software applications. Focus gives managers insight into - and the unique ability to act on - users' minute-by-minute actions in order optimize business processes and improve use of resources. This comprehensive information gives companies the knowledge they need to increase revenue, maximize profit, reduce costs, and improve operational efficiency and effectiveness.

Iontas products require no integration to individual applications.

Activity Focus - Provides detailed information on how your most expensive assets - your technology and your employees - interact with each other. This is the first step in identifying how you can best accomplish your business process improvement inititatives.

Event Focus - Analyzes events occurring in software applications (text entered into specific fields, values returned by the application) and uses these occurrences to trigger other actions such as notify a supervisor of a critical event, remind an employee to up-sell on a product order or enforce compliance related actions. Event Focus can also be used to take information from one application and populate the specified fields in other applications.

Process Focus - Can recognize an entire business process that may span several software applications and multiple complex steps, allowing a complete analysis of each individual step and the process as a whole. Parameters used within the processes are also available allowing organizations to maximize both the efficiency and the effectiveness of their operations. Process Focus can also track a transaction through multiple departments, e.g., a transaction may start in order placement and move through procurement and finance before finally being passed to the shipping department. Analyzing how these transactions move through the organization helps identify system bottlenecks and best practices within each work group.

Process Discovery Focus - Automated process discovery that is based on users' actual activities. This solution is especially useful when investigating how business processes are currently implemented. By providing a flowchart of the various ways of implementing a business activity, Process Discovery Focus quickly identifies best practices and process compliance issues.