| Featured Customers: |
Leading American Telecommunications Company Extends its Use of Iontas Software to Analyze Business Processes
Austin, TX and Letterkenny, Ireland - December 22nd, 2009
- Iontas, a global provider of business process optimization software, announced today that one of America's largest telecommunications companies has purchased an additional 3,000 licenses of Iontas Event Focus software to gather key performance indicators (KPIs) from its business processes for analysis and improvement.
"After a few short months using Iontas Event Focus to gather KPIs from some of its business processes to better serve its 90 million customers nationwide and improve profitability, this major telecommunications company has already realized a significant value in this analysis leading it to invest again in process improvement with these additional licenses," said Steve Williams, vice president of Sales for Iontas. "Proven technology, no requirement to integrate with software applications and ease of deployment all helped to make this expansion an easy decision."
Iontas' Focus software suite gives companies the unique ability to understand exactly how employees use their various software applications to do their day-to-day jobs so they can improve business processes and resource allocation. One of four modules comprising the Focus software suite, Iontas Event Focus is a business rules processing engine that allows companies to plan for events or data occurrences in software applications and automatically trigger actions based on these occurrences.
About Iontas
Iontas creates software that helps organizations analyze, manage and improve how workers use software applications to do their jobs. Installed on over 500,000 computers worldwide, Iontas’ Focus suite enables contact centers, back offices and enterprises to see precisely how software applications are used to implement business processes. With facts in hand, managers can make informed decisions about how to improve and manage their company’s business processes and software tools. Founded in 2000, Iontas is headquartered in Austin, Texas and Letterkenny, Ireland. More information is located at www.iontas.com
For more information:
Debbie Herringtondebbie.herrington@iontas.com
512.331.0547
