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Leading B2B Distributor Chooses Iontas to Gain Visibility into Business Transaction Processes
Leading U.S. and international business-to-business distributor leverages Iontas Focus suite software to establish best practices to improve back office business transaction processing
Austin, TX and Letterkenny, Ireland - October 27th, 2009
- Iontas, a global provider of business process optimization software, announced today that a leading U.S. and international business-to-business distributor of industrial supplies, equipment and repair parts has purchased 500 licenses of its Iontas Focus suite software. The distributor is using the Iontas software in their back office operations to provide visibility into how business transactions are completed, identify best practices and provide guidance to employees on those best practices as the business processes are implemented.
"Global distributors are integral to the supply chain and can have hundreds of employees using repetitive processes to facilitate thousands of business transactions from branch offices, distribution centers and multiple Web sites equaling billions of dollars in annual revenue," said Steve Williams, vice president of Sales for Iontas. "The Iontas Focus suite is ideally suited to improving back office processes by helping identify best practice process implementations and then guiding employees on these best practices. From this visibility and control come noticeable increases in both efficiency and effectiveness in the various processes."
Iontas Focus software suite gives companies the unique ability to understand exactly how employees use their various software applications to do their day-to-day jobs so they can improve business processes and resource allocation. Event Focus is a business rules processing engine that allows companies to plan for events or data occurrences in software applications and automatically trigger actions based on these occurrences. Activity Focus provides insight into how users interact with software applications giving managers the operational visibility they need to optimize technology and how employees interact with their software tools. Process Focus recognizes and captures data on entire business processes, which may span multiple software applications and steps. Process Discovery Focus automates the discovery of how business processes are implemented by employees using their software tools.
About Iontas
Iontas creates software that helps organizations analyze, manage and improve how workers use software applications to do their jobs. Installed on over 500,000 computers worldwide, Iontas’ Focus suite enables contact centers, back offices and enterprises to see precisely how software applications are used to implement business processes. With facts in hand, managers can make informed decisions about how to improve and manage their company’s business processes and software tools. Founded in 2000, Iontas is headquartered in Austin, Texas and Letterkenny, Ireland. More information is located at www.iontas.com
For more information:
Debbie Herringtondebbie.herrington@iontas.com
512.331.0547
