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American Insurance Company Chooses Iontas to Improve Transaction Efficiency
Iontas Process Focus software chosen to analyze and manage back office transactions and ensure best practices
Austin, TX and Letterkenny, Ireland - September 21st, 2009
- Iontas, a global provider of business process optimization software, announced today that a large U.S. insurance company operating in 30 states has purchased its Process Focus software. The company is deploying Iontas Process Focus to analyze and manage transactions in the back office and provide guidance to employees on best practice for individual transaction types.
"With the recent wave of natural disasters in the U.S., insurance companies are working double-time to service their customers while trying to meet shareholders expectations," said Steve Williams, vice president of Sales for Iontas. "Our Client is using Iontas Process Focus to analyze and manage the processing of repetitive back office transactions, discover best practices to achieve greater effectiveness, and automatically educate employees in real time on how to adhere to these practices. This is a very practical investment that will not only improve the company's back office procedures and ensure process compliance; it will also significantly improve the bottom-line."
Iontas' Focus software suite gives companies the unique ability to understand exactly how employees use their various software applications to do their day-to-day jobs so they can improve business processes and resource allocation. One of four modules comprising the Focus software suite, Iontas Process Focus recognizes and captures data on entire business processes, which may span multiple software applications and steps.
About Iontas
Iontas creates software that helps organizations analyze, manage and improve how workers use software applications to do their jobs. Installed on over 500,000 computers worldwide, Iontas’ Focus suite enables contact centers, back offices and enterprises to see precisely how software applications are used to implement business processes. With facts in hand, managers can make informed decisions about how to improve and manage their company’s business processes and software tools. Founded in 2000, Iontas is headquartered in Austin, Texas and Letterkenny, Ireland. More information is located at www.iontas.com
For more information:
Debbie Herringtondebbie.herrington@iontas.com
512.331.0547
