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Iontas Passes Quarter Million Mark in Licenses Sold
Austin, Texas, and Letterkenny, Ireland – April 10, 2006
Today Iontas announced that it had delivered its 250,000 th software license. The company, with development offices in Letterkenny, Ireland, creates software that captures information about how workers use software applications to do their jobs. Together, managers and employees use this data to improve the tools, business processes, and skills needed to respond to marketplace demands. Iontas’s customers range from leading US and European financial institutions, insurance firms, and enterprises, to contact centers in Latin America and South Africa.
“We’re truly excited about reaching this milestone,” said Iontas CEO Joe Stockton. “Our customers are telling us that our technology is key to helping their teams collaborate to make their operations run more efficiently. The proof is in our sales success.”
Iontas’s Focus suite includes three independent modules, Desktop Analysis, App Alert, and Process Analysis. Introduced in 2002, Desktop Analysis produces full time-and-motion studies for everyone in the company who uses a computer. Small in size (250 kilobytes), the applet can be installed without user or network interruption on every PC in an organization. It tracks every activity: the amount of time spent in each application, module, or page, buttons clicked, navigation paths followed, and even values entered and returned. The encrypted messages it regularly sends to a central server require the bandwidth of just a single email. Focus works through the Windows operating system, able to obtain critical transactional data without touching your existing software applications and databases.
Iontas released its second application, App Alert, in 2004. Non-technical managers can configure it to trigger certain actions (such as sending an email, starting a recording, suspending network access, or preventing a certain transaction) based on certain values that a worker enters. For example, a mortgage auditor might want to review all applications for properties over a certain value, say $750,000. When a clerk enters $750,000 or above in the online form, App Alert can trigger the recording of the conversation with the applicant, then save and associate the information entered onscreen to that recording.
The suite’s third component, Process Analysis, was introduced just this year. Process Analysis enables users to capture all the data throughout a business process, which may span multiple software applications. Managers can identify where workers are getting “stuck,” and determine specifically how to speed up the process without sacrificing service or workplace quality.
Iontas is focused on growing its OEM sales in the US and direct sales in Europe, Latin America, and South Africa. As the demand for verifiable corporate governance grows, the company expects the Focus suite to serve as a powerful compliance tool.
About Iontas
Founded in 2000, Iontas creates software that captures information about how workers use software applications to do their jobs.
Installed on over 250,000 PCs worldwide, Iontas’s Focus suite enables contact centers, back offices, and enterprises to see precisely how employees are using all their IT resources over time. With facts in hand, managers can make informed decisions about how to improve their company’s business processes and software tools.
Iontas helps companies work smart. ###
