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Iontas Inc. Announces Partner Co-nexus Has Completed The First Three Implementations of the Iontas AppAlert and Focus Solutions.
Austin, Texas and Donegal, Ireland - March 8th 2006
Iontas has announced that Co-nexus, Inc., a leading provider of customer experience management software based in Houston, Texas has completed the first three customer implementations of the Iontas Focus technology. Co-nexus became a reseller of Iontas technology in June of 2005.
Brian Daily, VP Sales and Marketing at Co-nexus commented, "We are very pleased with our ability to prove our customers' return on investment in the Iontas solutions. United American Insurance, Gulfquest and Speedy, Inc. are all satisfied customers who have gained valuable insight into their business processes from the use of both the AppAlert and Focus products".
The Focus product set allows organizations to analyze and manage how software applications are used to implement business processes, quickly increasing both their efficiency and quality. AppAlert provides the ability to collect, analyze and take actions based on key performance indicators that are entered into or used by software applications without having to integrate to back end databases.
"The Co-nexus team have delivered a strong pipeline of sales in a very short period of time and we are delighted to be supporting them as they build their customer base" said Joe Stockton, CEO, Iontas. "We are looking forward to extending our relationship with this exciting company over the coming months".
About Iontas
Iontas is an innovative provider of people and enterprise resource management software solutions for today's technology-driven age. Through its comprehensive development program and partner alliances, Iontas delivers a suite of integrated management tools that analyze the alignment of IT systems with business goals. Based in Donegal, Ireland with U.S. headquarters in Austin, Texas, Iontas management products have been widely adopted by leading clients including British Telecom, BAE Systems and Stream International. For more information on Iontas, visit www.iontas.com.
About Co-nexus
Co-nexus, Inc., headquartered in Houston, Texas is one of the nation's leading providers of call logging and quality monitoring solutions for contact centers. The CXM software suite includes phone recording, recording of PC activity, performance evaluation software, coaching software and customer satisfaction surveys. Hundreds of leading companies across the US utilize CXM for quality assurance and to improve customer service levels. For more information, visit the Co-nexus at www.4cxm.com.
