Eight Tips to Reduce Risk in Process Improvement
Featured Customers:


IRISH SOFTWARE COMPANY, IONTAS LIMITED, OPENS U.S. HEADQUARTERS IN BOSTON

Partners with IT Consulting Firm and Reseller CS Solutions, Inc. (CSSI)

November 12, 2001 - (Boston, MA) Iontas, Ltd., advanced developers of people and enterprise management software solutions, today announced the opening of its U.S. headquarters in Boston. Heralding the much-anticipated step of its expansion to the U.S. market, Iontas also announced its partnership with Minnesota-based CS Solutions Inc., a full service IT solutions firm dedicated to helping companies worldwide identify and capitalize on business opportunities.

"The opening of the Boston office is an important milestone in our business development plans. We are excited to work with CSSI and a number of U.S. resellers and technology partners who have been looking forward to an Iontas 'local' presence," said Martin McCreesh, Iontas CEO. "The establishment of a U.S. office demonstrates our commitment to providing superior backup and support services to our U.S. partners."

Iontas patent-pending software products include Agent Focus™, which measures the performance of contact center agents and the applications they use, and PC Focus™, a flexible people management solution that monitors personnel productivity, training needs, working hours and compliance with computer policy. Iontas' analytical reports provide essential information about workflow within a company as well as aid in the maintenance and management of computer usage policy.

"Our partnership with Iontas underscores CS Solutions dedication to finding the best ways to run corporate IT departments for less," said Srinvas Thirunagari, CS Solutions, Inc. CEO. "With Iontas' Focus™ products, we are confident that we will increase our worldwide clients' productivity and efficiency while cutting significant IT costs."

About Iontas, Ltd. (http://www.iontas.com)
Iontas Limited is an innovative provider of people and enterprise management software solutions for today's technology-driven age. Through its comprehensive development program and partner alliances, Iontas delivers a suite of integrated management tools that monitor contact center activity and the use and deployment of PC systems, Internet and e-mail. Based in Donegal, Ireland with U.S. headquarters in Boston, Iontas management products have been widely adopted by leading clients including Esat Telecom (British Telecom subsidiary), Conduit Europe, and Stream International.

About CS Solutions, Inc. (http://www.cssolutionsinc.com)
CS Solutions Inc. (CSSI) is a full service IT solutions firm helping small and major companies identify and capitalize on business opportunities. Based in Bloomington MN, CSSI has increased revenue over the last three years at an average rate of 250% per year. The company's continuous growth has meant an expansion in U.S. office locations to Phoenix, Dublin and California. CSSI Offices in India service companies throughout Asia, Saudi Arabia, United Arab Emirates and Kuwait.