Increased Operational Visibility

There’s a popular business adage: You can’t manage what you can’t measure. Visibility is critical to drive increased efficiency in an organization.

Understand “How” and “What”

Iontas discovery solutions for increased operational visibility deliver rich insight that looks beyond transactions and process “output” to understand “how” things are being done in the organization.

Holistic View of People, Process and Systems

Our Focus platform delivers a holistic view that expands beyond transaction counts to include visibility of the interactions between process, people and systems that deliver the various transactions.

End-to-end process efficiency and effectiveness. Focus delivers critical insight to understand what’s happening from start to finish within a business process. Our automated process discovery tools identify the actual process flows used by process participants, as well as variations and exceptions that occur in process execution across different workgroups and employees.
Identify current best practices. Focus can identify the process best practices used by top performing employees and then guide all employees step-by-step through these best practices.
System utilization and dependencies. Focus identifies how applications and infrastructure are being utilized within processes and across the workforce. Understanding and managing the interaction between your people and their software tools is critical to understanding and managing the effectiveness of your organization.